Managed Security

Endpoint security and EDR solutions for UAE businesses

Stop ransomware, malware and hands-on attackers on every laptop, desktop and server, with modern EDR managed and monitored by our security team.

  • Microsoft Defender, CrowdStrike and Sophos
  • 24/7 monitoring and response available
  • Windows, macOS, Linux and mobile

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Your devices are where attacks land

Almost every cyber attack eventually reaches an endpoint: a laptop where a phishing attachment is opened, a server where an attacker runs commands, a desktop where ransomware starts encrypting files. With staff working from offices, homes, airports and client sites, endpoints are also the part of your network you control least.

Traditional antivirus was built to catch known malware by its signature. Modern attackers avoid that: they use new malware variants, legitimate admin tools, scripts and stolen credentials that antivirus doesn’t recognise as malicious. That’s why many ransomware victims had antivirus installed.

Endpoint detection and response (EDR) is the modern answer. EDR watches what happens on each device, such as processes, file changes, network connections and user behaviour, detects suspicious patterns, and lets defenders investigate and stop attacks, for example by isolating a device from the network in seconds. ITConnect deploys, configures and manages EDR for UAE businesses, and can monitor it 24/7 through our SOC.

Is this you?

Tick what sounds familiar. We’ll include it with your quote request.

What you get

Next-generation antivirus

Machine-learning and behaviour-based protection that blocks known and unknown malware.

EDR

Continuous recording of endpoint activity, detection of suspicious behaviour and tools to investigate and respond.

Ransomware protection

Behaviour detection, rollback where supported, and protection of backups and shadow copies.

Device isolation

Infected devices cut off from the network instantly while investigation continues.

Vulnerability and patch visibility

Which devices are missing critical updates or running unsupported software.

Device control

Rules for USB drives and other peripherals.

Policy management

Consistent protection settings across all devices, wherever they are.

24/7 monitoring (optional)

Our SOC watches EDR alerts and responds around the clock. See Managed SOC

What is endpoint security?

Endpoint security is the protection of devices that connect to your network, called endpoints, against cyber threats. Endpoints include laptops, desktops, servers, smartphones, tablets and, increasingly, IoT devices. Endpoint security combines several technologies: antivirus to block malware, EDR to detect and respond to advanced attacks, firewalls on the device, encryption, device control, and management tools that keep devices updated and configured securely.

What is EDR?

EDR stands for Endpoint Detection and Response. It’s security software that continuously monitors endpoint activity, detects threats that traditional antivirus misses, and gives security teams the tools to investigate and respond. Where antivirus asks “is this file known to be bad?”, EDR asks “is this behaviour suspicious?”, for example a Word document launching PowerShell, or a process suddenly encrypting hundreds of files.

How we work

  1. Assessment

    We inventory devices and review current protection.

  2. Platform selection

    Microsoft Defender for Business or Endpoint, CrowdStrike Falcon, Sophos Intercept X or others, based on your environment.

  3. Deployment

    Agents rolled out remotely, old antivirus removed cleanly.

  4. Policy tuning

    Protection settings, exclusions and alerts configured.

  5. Management and monitoring

    Ongoing updates, reviews and optional 24/7 SOC.

Not sure where your gaps are?

Book a free security assessment and we’ll show you what to fix first.

How to choose endpoint security

Check independent test results for detection and false positives, how lightweight the agent is, operating system coverage, ease of management, and integration with your other tools. If you use Microsoft 365 Business Premium, Defender for Business may already be included in your licences. Most importantly, decide who will respond to alerts: the best EDR is wasted if nobody acts on what it finds.

Servers need protection too

Servers hold your most valuable data and are prime targets once attackers get inside. We deploy server-grade protection with appropriate exclusions for databases and business applications, monitor server activity closely, and alert on risky behaviour such as new admin accounts or remote execution tools.

Case study

A clinic group replaced legacy antivirus with managed EDR. Two months later, EDR detected a malicious script from a phishing attachment; our SOC isolated the laptop within minutes, preventing spread.

Endpoint Security questions, answered

What is endpoint security?

Protecting laptops, desktops, servers and mobile devices against cyber threats using antivirus, EDR, encryption and device management.

What is EDR?

Endpoint Detection and Response: software that detects suspicious behaviour on devices and lets defenders investigate and respond.

Is antivirus enough for a business?

No. Modern attacks often bypass traditional antivirus. EDR, ideally monitored by experts, is now the recommended baseline.

Which EDR do you recommend?

It depends on your environment. Microsoft Defender suits Microsoft 365 businesses; CrowdStrike and Sophos are strong alternatives. We recommend after assessment.

Will EDR slow down our computers?

Modern EDR agents are lightweight; most users notice no difference.

Can you protect Macs and mobile phones?

Yes, with platforms that support macOS, iOS and Android.

How long does deployment take?

Usually a few days for most businesses, deployed remotely.

Do you monitor EDR alerts 24/7?

Yes, through our Managed SOC service.

What happens to our old antivirus?

We remove it cleanly during deployment to avoid conflicts.

Does EDR work when laptops are off the office network?

Yes. Cloud-managed EDR protects and reports wherever the device connects to the internet.

Can EDR help after an attack has happened?

Yes. EDR’s activity records help investigators understand how an attack happened and which devices were affected.

Do you support Linux servers?

Yes, with platforms that support major Linux distributions.

Can users switch off the protection?

No. Tamper protection prevents users, and attackers, from disabling or uninstalling the agent.

Do you help with cyber insurance questionnaires?

Yes. We provide details of your endpoint protection and monitoring for insurer questionnaires.

Is endpoint security included in your IT AMC?

Basic protection checks are part of IT AMC; full managed EDR with monitoring is a separate security service.

Related services

We’re ready 24 hours

Stop attacks on every device, wherever your team works.

Tell us what’s not working. An engineer will reply within one business hour.